The ERS Advantage

• Prompt and efficient script compilation
  
• Quick programming and testing
  
• Prompt implementation and reporting
  
• Resource flexibility

The entire ERS staff knows that deadlines are important to clients and that maximum return on investment depends on meeting those deadlines. That’s why ERS works directly with clients to compile, program, collect and deliver study data in the most efficient manner possible and according to specified timelines. ERS delivers this prompt turnaround time without compromising quality or service.

These ERS efficiencies come by way of advanced technologies implemented to create an infrastructure that joins all locations into one virtual phone room and allows them to function as a single, perfectly synchronized unit. This allows ERS to take full advantage of its predictive dialer and related efficiencies.

With ERS, there is never a need to wait for data delivery. The client data portal and automated data delivery processes (via email and FTP) give clients access to their data and reports in real-time. Because ERS is one of the nation’s largest independent telephone data collection companies, it has the flexibility to apply large amounts of interview hours to a project on short notice.

Since data collection is the only business that ERS operates, the company is fully adept at getting the survey into the field, collecting the data and delivering the results to the client promptly, time and again.